Shipping & Delivery
At Scent Sail, we understand the importance of timely and reliable shipping when it comes to making online purchases. That's why we offer free shipping on all orders within the continental United States, and we work diligently to ensure that your order is processed and shipped as quickly as possible.
We offer free shipping to the Lower 48 states, excluding Alaska and Hawaii.
We utilize a third-party shipping provider to handle the delivery of your orders, which may include UPS, FedEx, or USPS, depending on the destination and shipping options selected at checkout.
📦 We will always provide you with a tracking number so that you can stay up-to-date on the status of your shipment.
In the rare event that your order is delayed or lost in transit, please contact us as soon as possible so that we can assist you in resolving the issue. Additionally, if you have any special shipping requests or requirements, please let us know and we will do our best to accommodate your needs.
If for any reason you need to return your order, please refer to our Return Policy page for more information on the process. We will gladly provide a return label, however, we do require that customers cover the cost of return shipping.
At Scent Sail, we are committed to providing you with exceptional customer service and a positive shopping experience. If you have any questions or concerns about our Shipping Policy or any other aspect of our business, please do not hesitate to contact us.